PRIVACY POLICY

CYBER T.I. SERVICES PTY LTD

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1. We Respect Your Privacy

(a) CYBER T.I. SERVICES PTY LTD (ABN 83 680 647 269) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

(b) "Personal information" means any information we hold that identifies you or could reasonably identify you.

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2. Collection of Personal Information

(a) CYBER T.I. SERVICES PTY LTD may receive and store personal information that you provide through our website, directly to us, or via other communication channels.

(b) You may provide personal information, such as your:

• Name

• Phone number

• Address

• Email address

• Financial or credit card information

We may also collect additional information when you interact with us, such as providing feedback, completing surveys, responding to promotions, or communicating with our support team.

(c) Additionally, we may collect other information you provide during your interactions with us or our services.

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3. How We Collect Your Personal Information

(a) CYBER T.I. SERVICES PTY LTD collects personal information in various ways, including when you:

• Interact with us electronically or in person

• Use our website or access our services

• Provide information via third-party platforms or referrals

(b) We may also collect personal information provided to us by third parties. Where this occurs, we will protect your information as outlined in this Privacy Policy.

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4. Use of Your Personal Information

(a) CYBER T.I. SERVICES PTY LTD uses your personal information to:

• Provide you with services, updates, and information

• Notify you about additional products, services, or opportunities

• Improve our products, services, and customer experiences

(b) We may contact you through various channels, including phone, email, SMS, or postal mail.

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5. Disclosure of Your Personal Information

(a) We may disclose your personal information to employees, officers, professional advisers, agents, suppliers, or subcontractors as required for the delivery of our services.

(b) Personal information may also be disclosed to comply with legal obligations, such as:

• Court orders, subpoenas, or warrants

• Requests from law enforcement or regulatory agencies

(c) We may disclose your personal information to protect the legal rights, property, or safety of CYBER T.I. SERVICES PTY LTD, our customers, or third parties.

(d) Information may be stored or processed in countries outside Australia. In such cases, we will take reasonable steps to ensure the security of your data.

(e) In the event of a change in business ownership or a transfer of business assets, we reserve the right to transfer user databases, including personal information, to the extent permissible by law.

(f) By providing your personal information, you consent to the terms of this Privacy Policy and the types of disclosures described herein.

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6. Security of Your Personal Information

(a) CYBER T.I. SERVICES PTY LTD is committed to safeguarding your information from misuse, interference, loss, unauthorized access, modification, or disclosure. We implement robust physical, electronic, and managerial measures to protect your personal information.

(b) However, transmission of information over the internet is at your own risk. While we strive to protect your personal data, we cannot guarantee its absolute security.

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7. Data Breach Response

(a) In compliance with the Notifiable Data Breaches (NDB) Scheme, CYBER T.I. SERVICES PTY LTD will take the following actions in the event of a data breach involving personal information:

• Assess the nature and scope of the breach promptly.

• Notify affected individuals and the Office of the Australian Information Commissioner (OAIC) if the breach is likely to result in serious harm.

• Provide details about the breach, including the nature of the data affected, the potential consequences, and remedial actions taken or recommended.

(b) If you suspect a data breach, contact us immediately at info@cyberti.com.au.

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8. Data Retention Policy

(a) CYBER T.I. SERVICES PTY LTD retains personal information only as long as necessary for:

• Providing services to you

• Fulfilling legal, accounting, or reporting obligations

(b) When personal information is no longer required, we will securely destroy or de-identify it, unless retention is required by law.

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9. Access to Your Personal Information

(a) You may request access to personal information we hold about you under the Privacy Act 1988 (Cth). A small administrative fee may apply.

(b) If you believe the information we hold is inaccurate, out of date, or incomplete, please contact us at info@cyberti.com.au.

(c) We reserve the right to refuse access to personal information in certain circumstances, as outlined in the Privacy Act.

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10. Complaints About Privacy

(a) If you have concerns or complaints about our privacy practices, please contact us at:
CYBER T.I. SERVICES PTY LTD
Po Box 380, Mortdale, New South Wales, 2223
Email: info@cyberti.com.au

We take complaints seriously and will respond promptly after receiving your written notice.

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11. Changes to This Privacy Policy

(a) This Privacy Policy may be updated periodically. Changes will be effective immediately upon posting on our website at https://www.cyberti.com.au/privacy-policy.

(b) We encourage you to review this Privacy Policy regularly to stay informed of any updates.

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12. Website

(a) Information Collected When You Visit Our Website

When you visit https://www.cyberti.com.au, we may collect non-identifiable information, such as:

• Browser type and operating system

• Referring website or page

• Aggregated site usage data

This information is used to improve our website and user experience.

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(b) Cookies

We may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that allow websites to recognize your preferences. Most browsers allow you to manage or disable cookies. Please note that disabling cookies may limit the functionality of our website.

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(c) Third-Party Websites

Our website may contain links to third-party websites for your convenience. CYBER T.I. SERVICES PTY LTD is not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party sites you visit.